The MOFF.EN certification exam is the foundation level exam in the MOF certification track. It covers the basic concepts and principles of MOF, including the four phases of the MOF lifecycle: plan, deliver, operate and manage. Candidates will also learn about the roles and responsibilities of IT professionals in each phase and how to apply MOF practices to improve service quality, availability and performance.
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EXIN MOFF.EN is a certification exam that verifies the knowledge of individuals in Microsoft® Operations Framework Foundation. MOFF.EN exam is suitable for anyone who wishes to enhance their understanding of Microsoft® Operations Framework Foundation and its implementation.
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EXIN MOFF.EN Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| MOF Service Lifecycle | - Operate Phase
|
| Introduction to Microsoft Operations Framework (MOF) | - Relationship to IT service management frameworks - Purpose and scope of MOF |
| MOF Principles | - Governance and risk management principles - Continuous improvement approach |
| Management Reviews and Governance | - Decision points and service health assessment - Lifecycle-based management reviews |
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