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SHRM SHRM-SCP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HR Knowledge Domains | 50% | - People
|
| Topic 2: Behavioral Competency Clusters | 50% | - Interpersonal
|
SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:
The company decided to change the current employee pay structures to a competitive sales incentives-based pay structure. What would be the best way for the HR manager to communicate the new pay structure to all employees?
- A. Conduct a conference call with store managers to prepare them to answer employeequestions and concerns. Then, send a concise, but comprehensive email to all associates.
- B. Send a detailed letter to each associate that explains the changes, including the rationalebehind them. Make sure that the associates have ample time to review the letter.
- C. Because the individual store managers know their associates best, put them in charge ofcommunicating the changes to their employees.
- D. Conduct face-to-face meetings with associates in each store to address their questions andconcerns in person.
Correct Answer: A 🗳️
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Which question should interviewers avoid asking candidates during an interview?
- A. Do you live close to our of the?
- B. Are you able to work for our company without immigration sponsorship?
- C. Are you able to perform the work duties without accommodation?
- D. It sounds like you have an accent. Where are you from?
Correct Answer: D 🗳️
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Which is NOT a best practice for Form 1-9 retention?
- A. Retain the form three years after hire date or one year after termination date, whichever islater.
- B. Restrict Form 1-9 access to supervisors and managers.
- C. File terminated employees, forms separately from active employees, forms.
- D. Shred the forms once an employee reaches the three-year employment anniversary.
Correct Answer: A 🗳️
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What guideline does the "4/5 rule" refer to?
- A. Affordability for healthcare insurance under the Patient Protection and Affordable Care Act (PACA)
- B. Eligibility for labor union membership
- C. Potential disparity in recruitment and selection of protected classes
- D. An employee,s ability to perform the essential functions of his/her job
Correct Answer: A 🗳️
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A start-up technology company is growing rapidly, and senior leadership would like the company to be publicly traded in the near future. The company regularly exceeds its financial goals, but outside analysts express concerns about the inconsistent practices and procedures within the company. The company values innovation, and very little attention is paid to documenting or standardizing work processes. This provides employees with a great deal of freedom to experiment in their roles, but it also leads to confusion about individual assignments and areas of responsibility. In preparation for a public offering, the company's leadership asks the HR director to gather information on best work practices in every functional area and create the required documentation.
The HR director does not have the technology knowledge necessary to understand many of the best work practices recommendations provided by employees. What should the HR director do to ensure all information included in the best work practices documentation is accurate?
- A. Create teams of employees in each department that can create, edit, and approve all best work practices documentation relevant to the department.
- B. Ask the employees' managers to proofread all best work practices documentation to ensure they reflect accurate information.
- C. Conduct online research to verity that the company's best work practices meet industry standards.
- D. Contact administrative assistants in each department to answer technical questions.
Correct Answer: A 🗳️
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