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Avaya 2U00210A Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Unified Communications Solutions | - Collaboration and messaging solutions - Avaya UC product portfolio overview |
| Sales Positioning and Customer Scenarios | - Mapping solutions to business needs - Identifying customer requirements |
| Deployment and Integration Concepts | - IP telephony and SIP fundamentals - Integration with enterprise communication systems |
| Unified Communications Fundamentals | - Core concepts of unified communications - Business value and use cases |
Avaya APSS Unified Communications Online Test Sample Questions:
1. Avaya Aura@ 6.2 FP 3 introduced improvements including flexibility in hardware needed for virtualization. Using a Capacity Calculator tool, the Avaya Aura" Virtualized Environment (VE) resource requirements can be sized more flexibly. What two things can be said about the Virtualized Environment Flexible Footprint? (Choose two.)
A) The Virtualized Environment Flexible Footprint can include non-Avaya components based on user need and application parity
B) The Virtualized Environment Flexible Footprint offers a more flexible and less costly virtualized environment for the Avaya Aura* applications.
C) The Virtualized Environment Flexible Footprint can be implemented retroactively saving valuable implementation time
D) The Virtualized Environment Flexible Footprint gives customers great choice in which servers they deploy based on users and applications.
2. For Avaya Aura@ Conferencing when media streams are cascaded, which two statements are true? (Choose two.)
A) Cascading works with both audio and video streams.
B) The media stream is sent to the application servers; the application servers then relay media to the user.
C) Media servers send one outgoing media stream for all remote users at a particular media server location.
D) Cascading works only with video streams.
3. A leading reseller (* Reseller*) of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products. Is it appropriate for the reseller to accept the memento and the picture from Avaya?
A) Yes, so long as it is acceptable under the Reseller's compliance policies. The items represent gifts of nominal value which are appropriate under Avaya*s policy.
B) No, the reseller should have declined the memento and picture from Avaya since accepting gifts of any kind is against Avaya's policy.
C) No. the items were given to improperly influence the reseller to help Avaya to further augment the revenue from CCT products
4. HOTSPOT
Using one-X@ Mobile to place outbound calls through the enterprise has multiple benefits. For each subject, select the corresponding one-X Mobile@ benefit statement from the drop-down list.
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A,D | Question # 3 Answer: A | Question # 4 Answer: Only visible for members |







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