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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. The entity relationship model below shows the relationship between Product and Order. Which of the following business rules is correct and is reflected in the diagram?

A) The maximum number of products on one order is eight.
B) The maximum number of products on one order is unlimited.
C) The minimum number of orders for each product is one.
D) The minimum number of products on each order is zero.

2. A process model has been produced which includes diamond-shaped symbols. What does this diamond-shaped symbol represent in the model?

A) A document.
B) A decision.
C) A manual process.
D) An event.

3. Which of the following investigation techniques is MOST appropriate for collecting quantitative information?

A) Activity sampling.
B) Workshops.
C) Prototyping.
D) Interviewing.

4. An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

A) Activity sampling.
B) Structured observation.
C) Document analysis
D) Protocol analysis.

5. One of the claimed advantages of buying a software package is that it is possible to predict future maintenance costs with some certainty. How would these costs be classified in a cost-benefit analysis?

A) As a tangible cost.
B) As a tangible benefit.
C) As an intangible benefit.
D) As an intangible cost.

Solutions: