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IBM Case Manager V5.0 Sample Questions:

1. Which of the following is NOT available when using P8 eForms in Case Manager applications through the Case eForm Widget?

A) Multiple tabbed-page view
B) Signature Fields
C) Creation of high-resolution PDF copies
D) Embedded scripts and calculations

2. Which two items are always part of a case management solution? (Choose two)

A) Database lookups
B) System integrations
C) Content
D) Analytics
E) Process

3. Select two log files that should be collected when you experience a problem with the Case Manager Administration Client? (Choose two)

A) Collect SystemOut.log file and the install_path/CaseManagement/configure/tmp directory, where install_path is the location where the Case Manager software is installed
B) Collect <user's home dir>/acm_configmgr_workspace/.metadata/.log
C) Collect <user's home dir>/acm_configmgr_workspace/.metadata/cmac.log
D) Collect <user's home dir>/acm_configmgr_workspace/.metadata/cmac.txt
E) Collect <user's home dir>/acm_configmgr_workspace/.metadata/acm.log

4. How do you configure who is allowed to create a case in a production environment?

A) In the Mashup Center Space Manager, using the Share function to include the user in the Edit List
B) In Case Builder, including the user in the Manage Solutions \ Solution \ Case Type \ Case Creators dialog
C) In Case Manager Administration Client, configure and run the Configure Production Environment task with settings to allow create case for the user
D) In FileNet Enterprise Manager, setting the Case Folder case type security to include Create Instance permission for the user

5. In the Step Editor tool you can add swimlanes to a task so you can divide the work among roles and workgroups. You can then add one to many steps in the swimlanes. You have Role swim lanes and Workgroup swim lanes. Which two represent the difference between a role and a workgroup? (Choose two)

A) Roles can be reused for multiple tasks and case types. Workgroups are created at the task level and not shared among other tasks or case types
B) A role can have many users assigned and a workgroup can only have one user assigned
C) Both roles and workgroups are assigned to Process Engine work queues. Workgroups add an assigned To property that is used to filter the work for a user
D) A user may not be assigned to a role and a workgroup at the same time
E) The Process Engine creates a work queue for each role in the solution. Workgroups are not assigned to a work queue. They are assigned to personal In baskets

Solutions: