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IBM C4060-156 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 20% | - RAID Configuration - Firmware and BIOS Setup - Physical Installation and Cabling |
| Topic 2: Diagnostics and Troubleshooting | 20% | - IBM ToolsCenter and Diagnostics - Common Hardware and Firmware Issues - Error Log Analysis |
| Topic 3: System x Product Overview | 22% | - BladeCenter and Flex System - ServerProven Compatibility - Tower and Rack-mount Servers |
| Topic 4: Management and Support Tools | 13% | - IBM Systems Director - Remote Supervisor Adapter (RSA) - Firmware Update Process |
| Topic 5: Architecture and Components | 25% | - Storage Controllers and Drives - Network Adapters and Interfaces - Processors, Memory, and Buses |
IBM System x Server Family Technical Support V1 Sample Questions:
A customer is purchasing a BladeCenter HS23 server and wishes to implement FCoE. Which of the following options meet their need at the lowest cost?
- A. LOM with an advanced software feature
- B. Broadcom two port adapter
- C. VFA II with an advanced software feature
- D. Mellanox ConnectX-2
Correct Answer: A 🗳️
A customer needs to get a working Windows Server 2012 image with drivers for their new servers as soon as possible. Which of the following methods would best achieve this?
- A. Deploy customer's existing image and use UXSPI to update IBM specific drivers
- B. Install Windows Server 2012 using the F6 supply Mass Storage Controller option
- C. Replace customer's deployment solution with Tivoli Provisioning Manager for OS Deployment
- D. Use ServerGuide to install Windows Server 2012
Correct Answer: D 🗳️
A new IBM System x customer is implementing a consolidation strategy from a variety of competitive x86 servers and blades. The technical expert has developed a strong working relationship with the CFO who is acting as CIO. Which of the following is the minimum content of the customer support plan?
- A. A list of all equipment, and software previously installed
- B. A copy of all previous contracts
- C. A list of contact numbers
- D. A single contact number for resolution of any issues
Correct Answer: C 🗳️
A System x technical specialist has a prospective customer who is excited about PureFlex and is working on configurations for a large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. What steps should the technical specialist take to make sure the customer is satisfied with the solution?
- A. Request Techline to perform an on site TDA
- B. Request Techline create configurations
- C. Perform knowledge transfer of design requirements with the customer
- D. Engage Techline to assess configurations and assist in preparing for a TDA
Correct Answer: D 🗳️
An System x client has a virtualization farm and they are using VMware. On a day to day basis, the client is constantly deploying VM's because their software developers need to compile and test their code. Which product would provide the developers with a self-service web portal to request VM's while automating the deployment for VM's for the IT staff?
- A. Tivoli Service Provisioning Manager
- B. IBM's BladeCenter Foundation for Cloud
- C. SmartCloud Entry
- D. IBM's Entry Cloud Software ECS
Correct Answer: C 🗳️
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