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ServiceNow CIS-SM certification is essential for IT professionals who want to demonstrate their expertise in implementing Service Mapping in ServiceNow. Certified Implementation Specialist - Service Mapping certification validates a person’s knowledge and skills in implementing Service Mapping, and it differentiates them from other IT professionals who do not have the certification. Certified Implementation Specialist - Service Mapping certification also helps IT professionals to advance their careers by opening up new job opportunities and giving them a competitive edge.

Achieving the ServiceNow CIS-SM certification demonstrates that an individual has the skills and knowledge necessary to implement Service Mapping successfully. Certified Implementation Specialist - Service Mapping certification also helps IT professionals stand out in the job market and can lead to career advancement opportunities in IT service management.

ServiceNow CIS-SM Exam covers a wide range of topics related to Service Mapping, including the configuration and administration of Service Mapping, identification and management of service dependencies, troubleshooting and resolving common issues, and integration of Service Mapping with other ServiceNow modules. CIS-SM exam consists of 60 multiple-choice questions that must be completed within 90 minutes. A passing score of 70% or higher is required to obtain the certification.

ServiceNow CIS-SM certification exam consists of 60 multiple-choice questions, and the duration of the exam is 90 minutes. CIS-SM exam is computer-based and can be taken at any ServiceNow authorized testing center or online. The passing score for the exam is 70%, and you will receive your exam results immediately after completing the exam.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf

ServiceNow CIS-SM Exam Syllabus Topics: