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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. A large health insurance company has a mature ITaaS implementation. They have developed a SaaS claims filing application for use in their internal telephone claims center.
Last month, a decision to sell policies through independent insurance agents was approved by the Board of Directors. As a result, claims data must be made available in the offices of the independent insurance agents.
Which body has the responsibility of defining data access to the independent insurance agents?

A) Board of Directors
B) Architecture Committee
C) IT Strategy Committee
D) Services Governance Committee

2. Refer to Scenario 4.

A construction firm with a substantially virtualized IT infrastructure wishes to consider cloud enablement next, as part of its logical progression to ITaaS.
As a first step, the firm plans to transition one relatively low-risk service -- daily backup -- to a public CSP. The existing backup strategy involves array-based cloning, followed by backup of the clones with dedicated servers. The system is functional; however, since the backup target device is due for a technology refresh, the firm is open to alternatives.
In evaluating alternatives, the key consideration is the ability to meet backup windows for daily incremental backups during the work week.
As advisor to this firm, you have conducted a quick assessment of the candidate applications and storage involved in daily backups. Relevant details are presented in the exhibit.
Your first goal in this proof-of-concept is to demonstrate one quick and successful backup run to the CSP for two different customer applications.
Which two applications would you select, if your desired outcome is backup completion within the shortest possible time?

A) Messaging and SCM
B) CRM and SCM
C) HR and CRM
D) Messaging and CRM

3. A marketing company is using a Customer Relationship Management SaaS. The SaaS provider has deployed hardware load balancers to distribute users between application servers. User login states are preserved in the load balancer. Subsequent login requests direct each user to the same application server. If the server is unavailable or too busy, the user cannot log on.
Although the company is very happy with the SaaS cost savings they are unhappy with application availability. To improve application scalability the SaaS provider added new servers to the environment. Users, however, are still experiencing the same problem.
Which service characteristic should the SaaS provider implement to improve the user log-on reliability and scale application performance?

A) Abstraction
B) Stateless
C) Autonomy
D) Reusable

4. An enterprise is beginning its journey to IT-as-a-Service (ITaaS), and has retained a Cloud Architect to assist them. An assessment of their current environment is complete and a list of final requirements is being generated.
What should the Cloud Architect recommend as the next step?

A) A Controls Matrix to evaluate GRC vulnerabilities
B) Right-Sourced Workloads to look at applications and where to put them
C) A Gap Analysis to compare the current state to the enterprise goals and IT strategic goals
D) A Balanced Scorecard to identify risks from the current state

5. Refer to Scenario 7.
"
A web hosting company has been growing steadily over the past year. Their single data center is at maximum capacity for power, space and cooling, and their physical infrastructure is also running at capacity. They are evaluating the feasibility of obtaining another data center in a remote location to enable further growth.
One of the web hosting company's eCommerce customers notifies them that they are launching an enormous holiday sale, beginning in a few weeks. They expect utilization of their virtual server farm to double or triple for the next three to six months. The web hosting company cannot deploy the needed resources in a new data center in time for the sale. They opt to purchase services from a cloud service provider using a pay-as-you-go model.
Over the next two weeks, Layer 2 connectivity is established between the two sites. The web hosting company's IT staff works with the CSP to configure the necessary physical and virtual infrastructure. All traffic to the public cloud is routed through the private data center, across the Layer 2 connection. A local load balancer is deployed in the private data center. Orchestration tools are configured to burst the service into the public cloud automatically when utilization reaches 80%."
During the next month, you are contacted by the billing department. They are unsure why the usage charges for the company have remained constant for several months. You know for certain that their services have been bursting into the public cloud frequently over the past two weeks.
What is the most likely course of action to identify the problem?

A) Check the details of the service offering and service contract to ensure a pay-as-you-go model is utilized
B) Terminate the contract with the CSP and sign a contract with a public provider that better integrates with the solution
C) Confirm that the configuration of the orchestration engine polls the correct data from the CSP
D) Investigate the pricing units in the accounting model to verify that the utility and activity costs are accurate and current

Solutions: