Genesys GCX-GCD dumps - in .pdf

GCX-GCD pdf
  • Exam Code: GCX-GCD
  • Exam Name: Genesys Cloud CX: Developer Certification
  • Updated: Jul 24, 2026
  • Q & A: 78 Questions and Answers
  • PDF Price: $59.99

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GCX-GCD Online Test Engine

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  • Exam Code: GCX-GCD
  • Exam Name: Genesys Cloud CX: Developer Certification
  • Updated: Jul 24, 2026
  • Q & A: 78 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $119.98  $79.99
  • Save 50%

Genesys GCX-GCD dumps - Testing Engine

GCX-GCD Testing Engine
  • Exam Code: GCX-GCD
  • Exam Name: Genesys Cloud CX: Developer Certification
  • Updated: Jul 24, 2026
  • Q & A: 78 Questions and Answers
  • Software Price: $59.99
  • Testing Engine

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Genesys GCX-GCD Exam Syllabus Topics:

TopicDetails
Topic 1
  • Overview of Users, Conversation, and Notification APIs: This section of the exam measures the skills of a Developer and introduces APIs related to users, conversations, and notifications. It explains how developers can retrieve and manage user data, handle conversation details, and set up real-time notifications through API services.
Topic 2
  • Explain Agent Chat and Analytics APIs: This section of the exam measures the skills of a Developer and focuses on the APIs used for agent chat interactions and analytics data. It describes how developers can programmatically manage chat activities and access analytics reports to monitor system performance.
Topic 3
  • Understand Authentication and Resources: This section of the exam measures the skills of a Developer and covers how authentication works in Genesys Cloud CX. It explains resource management, OAuth processes, and permissions needed to securely interact with APIs and services. Students learn the basics of secure access control.
Topic 4
  • Manage Roles, Supervisor Tools, and Divisions: This section of the exam measures the skills of a System Administrator and focuses on managing permissions, configuring roles, using supervisor tools, and organizing users into divisions. It covers how to control access, monitor agent activities, and properly separate work across different areas of an organization.
Topic 5
  • Describe the options to download recordings: This section of the exam measures the skills of a System Administrator and discusses the different ways available to access and download call recordings in Genesys Cloud CX. It includes understanding where recordings are stored and how to retrieve them for compliance and quality purposes.
Topic 6
  • Understand Genesys Cloud CX Architect, Scripting, QM, and WFM: This section of the exam measures the skills of a Developer and explains the basics of Architect for building call flows, the use of scripting to guide agents, and the core functions of Quality Management (QM) and Workforce Management (WFM) to optimize operations. Students will understand how these tools are configured and integrated into Genesys Cloud CX.

Reference: https://beyond.genesys.com/explore/course/genesys-cloud-cx-developer-certification

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