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Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

1. In many cases, the contact center needs to integrate with the CRM system to provide a unified system for the customer.
Huawei has also docked with many mainstream CRM manufacturers in the industry. Which manufacturers have completed the docking? () (multiple choices in this question)

A) Oracle Siebel
B) Microsoft Dynamics
C) SAP
D) Sugar

2. The main technical elements that constitute market returns include () (multiple choices in this question)

A) Contact Center Business
B) Collaborative application
C) VoIP/UC service
D) IP phone line / IP phone

3. Huawei provides its own reporting tools. If customers do not want to use Huawei's reporting tools, they can use third-party reporting tools and Huawei open data dictionary for third-party reporting tools. ()

A) FALSE
B) TRUE

4. The U1911 gateway can support remote disaster recovery. ()

A) FALSE
B) TRUE

5. There are many types of reports, and what types of reports are provided by the basic reports provided by Huawei BIR: () (multiple choices in this question)

A) Monthly report
B) Interval report
C) Annual report
D) Daily report

Solutions: