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HP HP2-H29 Exam Syllabus Topics:

HP Selling HP Retail Point of Sale Solutions - Sample Questions:

1. What is a way for retailers to use HP retail solutions to create a more personalized shopping experience?

A) Provide attractive and functional merchandising solutions for a more modern shopping experience.
B) Provide interactive websites, smartphone apps, and social apps to give the customer easy access to information.
C) Integrate retail solutions with the customer's IT and printing solutions for a full end-to-end business solution.
D) Attract and engage consumers with touch-enabled digital signage.

2. What should you do first to address objections from a customer?

A) Ignore the objection.
B) Ask clarifying questions.
C) Try an aggressive close.
D) Agree with the objection and move on.

3. Which technology do HP mobile point of sale solutions leverage to help provide a more personalized service to retail customers?

A) tablets
B) interactive kiosks
C) notebooks
D) desktop PCs

4. Which customer expectation must be met by a POS solution?

A) Value for their investment
B) Fair pricing
C) Understanding of the services included
D) A secure transaction environment

5. Why is HP's involvement with organizations such as the National Retail Federation (NRF) Association for Retail Technology Standards (ARTS) Business Model initiative important?

A) It shows that HP listens to their retail customers and the retailer's customers.
B) It shows that HP empowers retailer agility through innovation.
C) It shows that HP has aggressive but achievable goals as part of its strategy.
D) It shows that HP is heavily involved with supporting the retail industry.

Solutions: