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Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital & IT Strategy) Certification Exam is a globally recognized certification that focuses on the development of digital and IT strategies in an organization. ITIL 4 Leader: Digital & IT Strategy Exam certification is ideal for professionals who are responsible for the development and implementation of digital strategies, IT service management, and IT governance.
Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital & IT Strategy) Certification Exam is a comprehensive certification program designed for IT professionals who aim to become experts in the field of digital and IT strategy. ITIL 4 Leader: Digital & IT Strategy Exam certification program is based on the ITIL 4 framework which is a globally recognized set of best practices for IT service management. The ITIL 4 framework provides a holistic approach to managing IT services and focuses on creating value for customers through effective service management.
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Peoplecert ITIL-4-DITS Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Strategy in the VUCA World | - Opportunities and threats - Strategic vision and mission - Volatility, uncertainty, complexity, ambiguity |
| Topic 2: Implementation of Digital and IT Strategy | - Ensuring organizational viability - Financing digital and IT strategy - Risk and innovation management - Managing strategic initiatives |
| Topic 3: Digital and IT Strategy | - McKinsey 7S framework - Balanced Scorecard - Ansoff matrix - Tools and methods for analysis - PESTLE - External and internal analysis |
| Topic 4: Digital and IT Strategy in Practice | - Stakeholder management and communication - Coordinating planning - Strategic alignment |
| Topic 5: Managing Innovation and Emerging Technologies | - Valuing and investing in innovation - Techniques for ensuring adoption - Innovation and emerging technologies |
| Topic 6: Introduction to Digital and IT Strategy | - Digital disruption - Digital transformation - ITIL guiding principles |
| Topic 7: Using Data and Analytics for Strategy | - Ethics and governance of data - Data-driven decision making - Artificial intelligence and machine learning |
| Topic 8: Strategic Approaches | - Where we are - Where we want to be - How to get there |
| Topic 9: Strategic Risk Management | - Identifying and assessing risk - Managing strategic risks - Risk treatment and mitigation |
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