Peoplecert ITIL-SOA certification exam is designed to validate the knowledge and skills of IT professionals in the Service Offerings and Agreements (SOA) module of the ITIL Intermediate level. ITIL Intermediate Module - Service Offerings and Agreements certification is a valuable asset for individuals who are involved in service management, service delivery, and service support processes. It is also beneficial for IT professionals who are responsible for designing, implementing, and managing service offerings and agreements within their organizations.

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The Peoplecert ITIL-SOA exam covers a range of topics related to service offerings and agreements, including service level management, capacity management, availability management, and supplier management. It also explores the various types of service offerings that organizations can provide, as well as the key agreements required to support them.

Reference: https://www.axelos.com/certifications/itil-certifications/itil-intermediate-level/service-offerings-and-agreements

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Peoplecert ITIL-SOA exam is a multiple-choice exam that consists of 40 questions. ITIL-SOA exam is timed, and candidates are given 90 minutes to complete it. The passing score for the exam is 65%, which means that candidates must correctly answer at least 26 questions to pass the exam. ITIL-SOA exam is available in several languages, including English, Spanish, German, French, Japanese, and Chinese.

Peoplecert ITIL-SOA Exam Syllabus Topics: