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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question 1

Which discovery question will best help you understand your client's security concerns and guidelines?

A. What user support model does your organization use today to answer IT and Slack-related questions?
B. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
C. Which internal teams collaborate most frequently in your current organization?
D. Are there groups within the organization that need more restrictive permissions or access than a typical employee?

Question 2

Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?

A. In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
B. In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
C. In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
D. In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.

Question 3

You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A. With Slack we will build deeper connections by using a single global collaboration platform.
B. Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.
C. Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.
D. Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.

Question 4

You are preparing your client for a migration of two workspaces into a grid. In the pre-migration report, a single user is flagged under the "Duplicated and Illegal Usernames" section of the report. This user has the same username on both of the migrating workspaces, but different email addresses.
What is the recommended way to resolve this issue?

A. Make this user a multi-channel guest.
B. Change one of the usernames so they are not duplicated.
C. Deactivate one of the accounts to remove the conflict.
D. Update both user emails to match the email used for SSO.

Question 5

Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?

A. Set up both SSO and SCIM before launch.
B. Set up only SCIM before launch. SSO can be set up after launch.
C. Set up only SSO ahead of launch.
D. Set up only SSO before launch and evaluate if SCIM is necessary after launch.

Solutions: