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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Tools | 5% | - Recommend when to use the Bolt development framework to build Slack apps. - Explain the purpose and value of Block Kit Builder. - List some use cases for Slack Developer Tools (SDT). - Recommend when to use sample code and external resources. |
| Design for Security | 19% | - Implement the OAuth installation flow. - Request the appropriate scopes for your app's use case. - Request the appropriate tokens for your app's use case. - Store and retrieve data and tokens safely. - Identify the steps you could take to make your app communicate securely in Slack. - Design for security. |
| APIs for Managing Your Slack | 12% | - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Use the SCIM API to manage Slack users and user groups. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Monitor workspace events with the Audit Logs API. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. |
| Core Development (Workflows, Modals, Interactivity) | 48% | - Develop interactive components such as modals and home tabs. - Build and deploy workflows using Workflow Builder and the Slack CLI. - Integrate Salesforce data with Slack applications. - Handle interactive payloads and events effectively. |
| Design for Scale | 9% | - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Describe the characteristics of an Enterprise Grid Sandbox. - Recommend when to add support for channels that are shared externally with Slack Connect. |
| Apps in the Slack Platform | 7% | - Identify when to set up a team to collaborate on a Slack app. - Recommend how to automate and enhance operations on a Slack workspace. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. |
Salesforce Certified Slack Developer Sample Questions:
1. Your team is building a Slack app for employees to quickly report technical issues they encounter with their workstation.
Which feature should be utilized for this functionality?
A) Implement a global shortcut that opens a form for issue reporting
B) Develop a bot that employees can message to report issues
C) Create a slash command for users to type in their issue details
D) Use a dedicated channel where employees post their technical issues
2. When should a Slack app designed for customer support include support for channels that are shared externally via Slack Connect?
A) When the app aims to provide direct customer support to clients through shared channels in Slack Connect
B) If the app is mainly used for internal team discussions and training within the company
C) If the app deals with confidential internal support tickets that require high levels of security and privacy
D) When the app's primary function is to automate responses to internal queries only
3. If you are creating a Slack app that needs to manage and create channels in a workspace, what OAuth scope is most appropriate?
A) channels:write
B) chat:write
C) channels:read
D) users:read.email
4. For which of these scenarios would Slack Developer Tools (SDT) be most effectively utilized?
A) To test and debug interactive elements such as buttons and message menus within a Slack message
B) When optimizing the performance of a database that stores data from Slack channels
C) For developing complex machine learning algorithms to analyze Slack message content
D) For designing the graphical user interface of a Slack app, including color schemes and branding elements
5. When is it most appropriate to utilize the Discovery API in a Slack workspace?
A) For developing a feature within a Slack app that personalizes the user interface based on individual preferences
B) For creating custom interactive Slack apps that enhance user engagement within channels
C) When implementing a solution for real-time monitoring of employee productivity based on Slack usage
D) To ensure compliance with legal and regulatory standards by archiving all communications and files shared within the workspace
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |
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