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The Oracle 1Z0-996-21 exam tests the candidate's understanding of the key concepts related to Oracle Utilities Customer Cloud Service 2021, including customer and contract management, billing and payments, reporting and analytics, and integration with other systems. 1Z0-996-21 exam also evaluates the candidate's ability to identify the business requirements, design the solution, and configure and deploy Oracle Utilities Customer Cloud Service 2021 to meet those requirements. Professionals who pass 1Z0-996-21 exam are eligible for the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials Certification.
Oracle 1Z0-996-21 Certification Exam covers a wide range of topics related to Oracle Utilities Customer Cloud Service, including solution architecture, customer information management, billing and invoicing, and meter data management. 1Z0-996-21 exam also tests the candidate's understanding of various industry standards and regulations, such as the National Institute of Standards and Technology (NIST) Cybersecurity Framework and the General Data Protection Regulation (GDPR). Passing the Oracle 1Z0-996-21 Certification Exam demonstrates that the candidate has the skills and knowledge to successfully implement Oracle Utilities Customer Cloud Service solutions and can help organizations achieve their business objectives.
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Oracle 1Z0-996-21 exam, also known as the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials exam, is designed to test your knowledge and skills in the implementation of Oracle Utilities Customer Cloud Service solutions. Oracle Utilities Customer Cloud Service is a cloud-based platform that provides utilities companies with a comprehensive suite of tools for managing customer engagement, billing, and service delivery. With the increasing demand for efficient and effective utility services, the Oracle Utilities Customer Cloud Service has become a critical component for many organizations.
Oracle 1Z0-996-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Measurements, VEE & Usage | 15% | - Configure usage calculations and subscriptions - Explain measurement lifecycle and VEE rules |
| Topic 2: Devices & Measuring Components | 15% | - Define device and measuring component concepts - Configure device types and configurations |
| Topic 3: Service Order & Fieldwork | 10% | - Understand service order orchestration - Manage install events and service points |
| Topic 4: Billing & Rate Management | 18% | - Apply rates, proration, and bill factors - Configure bill segments and calculations |
| Topic 5: Credit & Collections | 12% | - Set up collection processes - Configure overdue debt management |
| Topic 6: Customer Information & Financial Transactions | 15% | - Configure account and financial data - Maintain and manage customer information |
| Topic 7: Payments & Adjustments | 15% | - Configure and process adjustments - Manage payments, overpayments, and distribution |
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