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Salesforce Certified Slack Administrator Sample Questions:

1. You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private.
What is one example of an acceptable reason to convert a public channel to private?

A) Channel membership is low; in the single digits.
B) Several members in the channel are also communicating by direct message (DM).
C) Channel members need to share sensitive files which should not be accessible by the wider workspace.
D) Members of the workspace do not wish to be notified of new content in the channel.

2. You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?

A) Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).
B) Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.
C) Ask your Org Owner to enable two-factor authentication (2FA).
D) Stay on the Slack Pro plan, and enable domain claiming.

3. What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)

A) It allows your organization to control the encryption keys to your users' data within Slack.
B) It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.
C) It gives organizations more control over their security policies, including password format requirements.
D) It allows employees to use the same login credentials they already use for other applications.
E) It is a standard security feature that is available on all of Slack's paid plans.

4. As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?

A) Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.
B) Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.
C) Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work.
D) Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.

5. You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)

A) Org analytics dashboard
B) Analytics members dashboard
C) Message activity analytics
D) Workspace analytics dashboard

Solutions: