Unique Top-selling SPLK-3002 Exams - New 2024 Splunk Pratice Exam
Splunk IT Service Dumps SPLK-3002 Exam for Full Questions - Exam Study Guide
NEW QUESTION # 16
Which of the following items describe ITSI Deep Dive capabilities? (Choose all that apply.)
- A. Comparing swim lane values for a slice of time.
- B. Visualizing one or more Service KPIs values by time.
- C. Comparing a service's notable events over a time period.
- D. Examining and comparing alert levels for KPIs in a service over time.
Answer: A,B,D
Explanation:
Reference:
A deep dive is a dashboard that allows you to analyze the historical trends and anomalies of your KPIs and metrics in ITSI. A deep dive displays a timeline of events and swim lanes of data that you can customize and filter to investigate issues and perform root cause analysis. Some of the capabilities of deep dives are:
B) Visualizing one or more service KPIs values by time. This is true because you can add KPI swim lanes to a deep dive to show the values and severity levels of one or more KPIs over time. You can also compare KPIs from different services or entities using service swapping or entity splitting.
C) Examining and comparing alert levels for KPIs in a service over time. This is true because you can add alert swim lanes to a deep dive to show the alert levels and counts for one or more KPIs over time. You can also drill down into the alert details and view the notable events associated with each alert.
D) Comparing swim lane values for a slice of time. This is true because you can use the time range selector to zoom in or out of a specific time range in a deep dive. You can also use the time brush to select a slice of time and compare the swim lane values for that time period.
The other option is not a capability of deep dives because:
A) Comparing a service's notable events over a time period. This is not true because deep dives do not display notable events, which are alerts generated by ITSI based on certain conditions or correlations. Notable events are displayed in other dashboards, such as episode review or glass tables.
NEW QUESTION # 17
Which of the following items describe ITSI Backup and Restore functionality? (Choose all that apply.)
- A. ITSI backup is inclusive of KV Store, ITSI Configurations, and index dependencies.
- B. A pre-configured default ITSI backup job is provided that can be modified, but not deleted.
- C. ITSI backups are stored as a collection of JSON formatted files.
- D. kvstore_to_json.py can be used in scripts or command line to backup ITSI for full or partial backups.
Answer: C,D
Explanation:
ITSI provides a kvstore_to_json.py script that lets you backup/restore ITSI configuration data, perform bulk service KPI operations, apply time zone offsets for ITSI objects, and regenerate KPI search schedules.
When you run a backup job, ITSI saves your data to a set of JSON files compressed into a single ZIP file.
Reference:
https://docs.splunk.com/Documentation/ITSI/4.10.2/Configure/kvstorejson
https://docs.splunk.com/Documentation/ITSI/4.10.2/Configure/BackupandRestoreITSIconfig C and D are correct answers because ITSI backup and restore functionality uses kvstore_to_json.py as a command line script or as part of custom scripts to backup ITSI data for full or partial backups. ITSI backups are also stored as a collection of JSON formatted files that contain KV store objects such as services, KPIs, glass tables, etc. A is not a correct answer because there is no pre-configured default ITSI backup job provided. You can create your own backup jobs or use the command line script or custom scripts to backup ITSI data. B is not a correct answer because ITSI backup is not inclusive of index dependencies. ITSI backup only includes KV store objects and optionally some .conf files. You need to use other methods to backup index data. Reference: [Overview of backing up and restoring ITSI KV store data], [Create a full backup of ITSI], [Create a partial backup of ITSI]
NEW QUESTION # 18
What is an episode?
- A. A deep dive.
- B. A notable event group.
- C. A workflow task.
- D. A notable event.
Answer: D
Explanation:
Explanation
It's a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation.
NEW QUESTION # 19
Which of the following accurately describes base searches used for KPIs in a service?
- A. All the metrics in a base search are used by one service.
- B. All the KPIs in a service use the same base search.
- C. Base searches can be used for multiple services.
- D. A base search can only be used by its service and all dependent services.
Answer: C
Explanation:
Explanation
KPI base searches let you share a search definition across multiple KPIs in IT Service Intelligence (ITSI).
Create base searches to consolidate multiple similar KPIs, reduce search load, and improve search performance.
NEW QUESTION # 20
Which index contains ITSI Episodes?
- A. itsi_notable_archive
- B. itsi_tracked_alerts
- C. itsi_grouped_alerts
- D. itsi_summary
Answer: A
NEW QUESTION # 21
There are two departments using ITSI. Finance and Sales. Analysts in each department should not be allowed to see each other's services. What are the role configuration steps required to accomplish this?
- A. itoa_finance_admin, inherited from itoa_team_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_analyst.
- B. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_analyst.
- C. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_team_analyst; itoa_sales_analyst, inherited from itoa_team_analyst.
- D. itoa_finance_admin, inherited from itoa_admin; itoa_sales_admin, inherited from itoa_team_admin; itoa_finance_analyst, inherited from itoa_analyst; itoa_sales_analyst, inherited from itoa_team_analyst.
Answer: D
Explanation:
C is the correct answer because teams are a feature of ITSI that allow you to restrict access to service content in UI views based on user roles. To create separate teams for finance and sales analysts, you need to create custom roles that inherit from the itoa_analyst role, which has read-only access to ITSI content. For example, you can create itoa_finance_analyst and itoa_sales_analyst roles that inherit from itoa_analyst. Then, you need to create custom teams that include these roles and assign them to the relevant services. For example, you can create a finance team that includes the itoa_finance_analyst role and assign it to the finance services. Similarly, you can create a sales team that includes the itoa_sales_analyst role and assign it to the sales services. This way, analysts in each department can only see their own services and not each other's. Reference: Create teams in ITSI, Assign teams to services in ITSI
NEW QUESTION # 22
Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
- A. Only include KPIs if they will be used in multiple services.
- B. Focus on low-level services.
- C. Define a large number of key services early.
- D. Analyze the business to determine the most critical services.
Answer: D
Explanation:
Reference:
A best practice for identifying the most effective services with which to start an iterative ITSI deployment is to analyze the business to determine the most critical services that have the most impact on revenue, customer satisfaction, or other key performance indicators. You can use the Service Analyzer to prioritize and monitor these services. Reference: Service Analyzer
NEW QUESTION # 23
Which of the following is a good use case regarding defining entities for a service?
- A. Automatically associate entities to services using multiple entity aliases.
- B. Being able to split a CPU usage KPI by host name.
- C. KPI total values are aggregated from multiple different category values in the source events.
- D. All of the entities have the same identifying field name.
Answer: A
Explanation:
Explanation
Define entities before creating services. When you configure a service, you can specify entity matching rules based on entity aliases that automatically add the entities to your service.
NEW QUESTION # 24
What is the main purpose of the service analyzer?
- A. Monitor overall Service and KPI status.
- B. Allow Analysts to add comments to Alerts.
- C. Trigger external alerts based on threshold violations.
- D. Display a list of All Services and Entities.
Answer: A
Explanation:
Reference:
The service analyzer is a dashboard that allows you to monitor the overall service and KPI status in ITSI. The service analyzer displays a list of all services and their health scores, which indicate how well each service is performing based on its KPIs. You can also view the status and values of each KPI within a service, as well as drill down into deep dives or glass tables for further analysis. The service analyzer helps you identify issues affecting your services and prioritize them based on their impact and urgency. The main purpose of the service analyzer is:
D) Monitor overall service and KPI status. This is true because the service analyzer provides a comprehensive view of the health and performance of your services and KPIs in real time.
The other options are not the main purpose of the service analyzer because:
A) Display a list of all services and entities. This is not true because the service analyzer does not display entities, which are IT components that require management to deliver an IT service. Entities are displayed in other dashboards, such as entity management or entity health overview.
B) Trigger external alerts based on threshold violations. This is not true because the service analyzer does not trigger alerts, which are notifications sent to external systems or users when certain conditions are met. Alerts are triggered by correlation searches or alert actions configured in ITSI.
C) Allow analysts to add comments to alerts. This is not true because the service analyzer does not allow analysts to add comments to alerts, which are notifications sent to external systems or users
NEW QUESTION # 25
When changing a service template, which of the following will be added to linked services by default?
- A. Thresholds.
- B. Health score.
- C. New KPIs.
- D. Entity Rules.
Answer: D
Explanation:
Explanation
Link multiple services to a service template to manage them collectively in IT Service Intelligence (ITSI). A service can only be linked to one service template at a time. When you link a service to a service template, any existing KPIs in the service are preserved and KPIs in the template are added to the service. You can choose to append, replace, or keep entity rules.
NEW QUESTION # 26
Within a correlation search, dynamic field values can be specified with what syntax?
- A. %fieldname%
- B. <fieldname /fieldname>
- C. eval(fieldname)
- D. fieldname
Answer: D
NEW QUESTION # 27
When troubleshooting KPI search performance, which search names in job activity identify base searches?
- A. Indicator - Shared - xxxx - ITSI Search
- B. Indicator - XXXX - Base Search
- C. Indicator - Base - xxxx - ITSI Search
- D. Indicator - Base - XXXX - Shared Search
Answer: A
Explanation:
In the context of troubleshooting KPI search performance in Splunk IT Service Intelligence (ITSI), the search names in the job activity that identify base searches typically follow the pattern "Indicator - Shared - xxxx - ITSI Search." These base searches are fundamental components of the KPI calculation process, aggregating and preparing data for further analysis by KPIs. Identifying these base searches in the job activity is crucial for diagnosing performance issues, as these searches can be resource-intensive and impact overall system performance. Understanding the naming convention helps administrators and analysts quickly pinpoint the base searches related to specific KPIs, facilitating more effective troubleshooting and optimization of search performance within the ITSI environment.
NEW QUESTION # 28
Which ITSI functions generate notable events? (Choose all that apply.)
- A. Multi-KPI alert.
- B. Correlation search.
- C. KPI anomaly detection.
- D. KPI threshold breaches.
Answer: B,C,D
Explanation:
Explanation
After you configure KPI thresholds, you can set up alerts to notify you when aggregate KPI severities change.
ITSI generates notable events in Episode Review based on the alerting rules you configure.
Anomaly detection generates notable events when a KPI IT Service Intelligence (ITSI) deviates from an expected pattern.
Notable events are typically generated by a correlation search.
NEW QUESTION # 29
Which of the following items apply to anomaly detection? (Choose all that apply.)
- A. There are 3 types of anomaly detection supported in ITSI: adhoc, trending, and cohesive.
- B. Use AD on KPIs that have an unestablished baseline of data points. This allows the ML pattern to perform it's magic.
- C. Anomaly detection automatically generates notable events when KPI data diverges from the pattern.
- D. A minimum of 24 hours of data is needed for anomaly detection, and a minimum of 4 entities for cohesive analysis.
Answer: C,D
NEW QUESTION # 30
In distributed search, which components need to be installed on instances other than the search head?
- A. SA-ITSI-Licensechecker on indexers.
- B. SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- C. SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
- D. SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
Answer: C
Explanation:
SA-IndexCreation is required on all indexers. For non-clustered, distributed environments, copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers.
Reference:
In distributed search, the components that need to be installed on instances other than the search head are SA-IndexCreation and SA-ITSI-Licensechecker on indexers. SA-IndexCreation is an add-on that creates the indexes required by ITSI, such as itsi_summary and itsi_tracked_alerts. SA-ITSI-Licensechecker is an add-on that monitors the license usage of ITSI and generates alerts when the license limit is exceeded or about to expire. These components need to be installed on indexers because they handle the data ingestion and storage functions for ITSI. The other components, such as ITSI app and SA-ITOA, need to be installed on the search head(s) because they handle the search management and presentation functions for ITSI. Reference: Install IT Service Intelligence in a distributed environment
NEW QUESTION # 31
Where are KPI search results stored?
- A. KV Store.
- B. Output to a CSV lookup.
- C. The default index.
- D. The itsi_summary index.
Answer: D
Explanation:
Search results are processed, created, and written to the itsi_summary index via an alert action.
Reference:
D is the correct answer because KPI search results are stored in the itsi_summary index in ITSI. This index is an events index that stores the results of scheduled KPI searches. Summary indexing lets you run fast searches over large data sets by spreading out the cost of a computationally expensive report over time. Reference: Overview of ITSI indexes
NEW QUESTION # 32
Which index will contain useful error messages when troubleshooting ITSI issues?
- A. _internal
- B. _introspection
- C. itsi_notable_audit
- D. itsi_summary
Answer: A
NEW QUESTION # 33
Which of the following statements is accurate when using multiple policies?
- A. Policy processing is applied in a defined order.
- B. New policies are applied before the default policy.
- C. New policies are applied after the default policy.
- D. An event can be processed by only a single policy.
Answer: A
Explanation:
In Splunk IT Service Intelligence (ITSI), when using multiple event management policies, it is important to understand that policy processing is applied in a defined order. This order is crucial because it determines how events are processed and aggregated, and which rules are applied to events first. The order of policies can be customized, allowing administrators to prioritize certain policies over others based on the specific needs and operational logic of their IT environment. This feature provides flexibility in event management, enabling more precise control over event processing and ensuring that the most critical events are handled according to the desired precedence. This structured approach to policy processing helps in maintaining the efficiency and effectiveness of event management within ITSI.
NEW QUESTION # 34
When deploying ITSI on a distributed Splunk installation, which component must be installed on the search head(s)?
- A. All ITSI components
- B. SA-ITSI-Licensechecker
- C. SA-ITOA
- D. ITSI app
Answer: D
Explanation:
Install SA-ITSI-Licensechecker and SA-UserAccess on any license master in a distributed or search head cluster environment. If a search head in your environment is also a license master, the license master components are installed when you install ITSI on the search heads.
Reference:
When deploying ITSI on a distributed Splunk installation, the component that must be installed on the search head(s) is the ITSI app. The ITSI app contains the main features and functionality of ITSI, such as service creation and management, KPI configuration, glass table creation and editing, episode review, deep dives, and so on. The ITSI app also contains some add-ons that provide additional functionality, such as SA-ITOA (IT Operations Analytics), SA-UserAccess (User Access Management), and SA-Utils (Utility Functions). The ITSI app must be installed on the search head(s) because it handles the search management and presentation functions for ITSI. Reference: Install IT Service Intelligence in a distributed environment
NEW QUESTION # 35
For which ITSI function is it a best practice to use a 15-30 minute time buffer?
- A. Adaptive thresholding.
- B. Maintenance windows
- C. Anomaly detection.
- D. Correlation searches.
Answer: B
Explanation:
Explanation
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work. This gives the system an opportunity to catch up with the maintenance state and reduces the chances of ITSI generating false positives during maintenance operations.
NEW QUESTION # 36
Which of the following is a problem requiring correction in ITSI?
- A. Two or more entities with the same service ID.
- B. Two or more entities with the same entity ID.
- C. Two or more entities with the same entity key value in any info field.
- D. Two or more entities with the same value in a single alias field.
Answer: D
Explanation:
In Splunk IT Service Intelligence (ITSI), entities represent infrastructure components, applications, or other elements that are monitored. Each entity is uniquely identified by its entity ID, and entities can be associated with one or more services through the concept of aliases. A problem arises when two or more entities have the same value in a single alias field because aliases are used to match events to entities in ITSI. If multiple entities share the same alias value, ITSI might incorrectly associate data with the wrong entity, leading to inaccurate monitoring and analytics. This scenario requires correction to ensure that each alias uniquely identifies a single entity, thereby maintaining the integrity of the monitoring and analysis process within ITSI. The uniqueness of service IDs, entity IDs, and entity key values in info fields is also important but does not typically present the same level of issue as duplicate values in an alias field.
NEW QUESTION # 37
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