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EXIN EX0-115日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Lifecycle Processes | - Service Design and Transition
|
| Service Management Fundamentals | - Introduction to IT Service Management
|
| ISO/IEC 20000 Framework | - ISO/IEC 20000 Standards Overview
|
| Continual Improvement | - Service Improvement Practices
|
