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Microsoft 74-338 Exam Syllabus Topics:

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool. You implement Enterprise Voice. You do not have Call Admission Control (CAC) enabled. A user reports that when she receives a call to her Private Branch Exchange (PBX) phone, she doesn't get notified in her Lync Client. Other users do not have this problem. You need to ensure that the user is notified by Lync when a call comes in. What should you do?

A) Change the voice policy to enable Simultaneous Ring reroute.
B) Change the voice policy to disable Public Switched Telephone Network (PSTN) reroute.
C) Change the users' Telephony setting to Enterprise Voice.
D) Change the users' Telephony setting to Remote call control.

2. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for the Contoso company. The datacenter consists of two pools:
-A Lync 2010 pool named ConPool01 hosts the Central Management Store.
-A Lync 2013 pool named ConPool02. You are migrating from Microsoft Lync Server 2010 to Microsoft Lync Server 2013. The servers that run ConPool01 suffer a catastrophic failure. You need to ensure that the users that are hosted on ConPool02 are supported permanently on ConPool02. What should you do?

A) Run the Set-CsConfigurationStoreLocation cmdlet.
B) Run the Invoke-CsPoolFailover PowerShell cmdlet.
C) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
D) Run the Install-CsDatabase PowerShell cmdlet, and then run the Move-CsManagementServer cmdlet.

3. You support a Microsoft Lync Server 2013 environment that consists of one Enterprise pool on a Front End Server Internal and external users cannot join online meetings using the Lync 2013 Lync Web App. The same users are able to join online meetings by using the Lync 2013 client. You need to diagnose the cause of the meeting join issues. Which cmdlet should you run from the Lync Server Management Shell?

A) Set-CsWebService, with the AllowAnonymousAccessToLWAConference parameter
B) Test-CsUcwaConference
C) Test-CsMcxConference
D) Test-CsAsConference

4. DRAG DROP You support a network environment for a company named Contoso. The network includes Microsoft Lync Server 2013. Contoso recently acquired Litware, Inc. You configure Lync to support Session Initiation Protocol (SIP) domains named contoso.com and litware.com. You configure several Lync Response Groups. You discover that Litware Response Group agents are not receiving calls. Contoso Response Group agents continue to receive calls. You need to restore call functionality from the user to the Litware Lync Server Response Group agent. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

5. You support a customer whose network environment includes Microsoft Lync Server 2013 Enterprise, with two Front End Servers and two Back End Servers. The Back End Servers are deployed in a high availability configuration. You create a Front End pool named pool.contoso.com and implement DNS load balancing for client access to the Lync servers. Your internal DNS records have the following configuration: _gc._tcp.contoso.com SRV priority 0, weight 100, port 3268 dc1.contoso.com_ldap._tcp.contos.com SRV priority 0, weight 100, port 389 dc1.contoso.com_kerberos._tcp.contos.com SRV priority 0, weight 100, port 88 dc1.contoso.com_sip._tls.contoso.com SRV priority 0, weight 0, port 5061, pool.contoso.com FrontEndServer1 A 192.168.1.10FrontEndServer2 A 192.168.1.11BackEndServer1 A 192.168.1.20BackEndServer2 A 192.168.1.21Pool01 A 192.168.1.10Pool01 A
192.168.1.11 Your Lync 2013 clients fail to sign in automatically. The trace log of failed sign-in attempt is as follows: INFO :: QueryDNSSrv -DNS Name[_sipinternaltls._tcp.contoso.com]ERROR :: HRESULT failed: 80072726 = HRESULT_FROM_WIN32(::ShimWSAGetLastError()) . Failed to convert string IP to SOCKADDRERROR :: ResolveHostNameUsingGetAddrInfo getaddrinfo(pool.contoso.com) failed WARN :: ResolveHostName
-getaddrinfo failed for pool.contoso.com ERROR :: ResolveHostNameUsingDnsQuery - DnsQuery(pool.contoso.com) failed WARN :: ResolveHostName - DNS lookup failed for pool.contoso.com ERROR :: ResolveHostName - Name resolution for pool.contoso.com failedERROR :: ResolveHostSyncResolveHostName failed ERROR :: GetDnsResults - did not get any resultERROR :: QueryDNSSrvGetDnsResults query: _sipinternaltls._tcp.contoso.com failed ERROR :: DNS_RESOLUTION_WORKITEM::ProcessWorkItemResolveHostName failed You need to ensure that internal Lync 2013 clients can sign in automatically. You also need to ensure that internal traffic is load balanced across the two Front End Servers. What should you do?

A) Create the following host records: SipA 192.168.1.20SipA 192.168.1.21
B) Create the following service record: _sip._tls.contoso.com SRVPriority 0, weight 0, port 5061, pool01.contoso.com
C) Create the following host records: PoolA192.168.1.10PoolA192.168.1.11
D) Create the following service record: _sipinternal._tls.contoso.com SRVPriority 0, weight 0, port 5061, FrontEndServer1.contoso.com
E) Create the following host records:PoolA192.168.1.20PoolA192.168.1.21

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