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Microsoft MB2-866 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customizing Relationships and Mappings | 10-15% | - Field mapping - Relationship behaviors - 1:N, N:1, N:N relationships |
| Customizing Entities and Attributes | 20-25% | - Entity properties and behaviors - System vs custom entities - Attribute types and configuration |
| Configuring Organizational Structure | 15-20% | - Deployment models - Business units - Inheritance and hierarchy |
| Managing Users, Teams and Security | 20-25% | - Security roles and privileges - User creation and management - Field-level security - Team types and administration |
| Configuring Auditing and Solutions | 15-20% | - Managed vs unmanaged solutions - Import, export and deployment of solutions - Enabling and managing auditing |
| Customizing Forms, Views and Charts | 15-20% | - Chart and dashboard configuration - View creation and filtering - Form design and layout |
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
1. You are creating custom fields for several entities. Which field type can be used by more than one entity?
A) Option Set
B) Currency
C) Date and Time
D) Two Options
2. You need to create a new custom mobile form for an entity in a Microsoft Dynamics CRM 2011 organization. Which fields are selected by default for the mobile form?
A) none; you must manually add fields to the custom mobile form
B) all fields that exist on the default main form
C) all fields that exist on the default mobile form
D) all required fields and only the required fields
3. In Microsoft Dynamics CRM 2011, you import a managed solution that changes the Account Territory field name in the Account entity to Sales Area. You plan to import another managed solution in which the Account Territory field name is changed to Neighborhood. What will happen if you import the second managed solution?
A) The managed solution will be imported and the Account entity will contain both fields, Sales Area and Neighborhood.
B) The managed solution will not be imported.
C) The managed solution will be imported, and the field name will change to Neighborhood.
D) The managed solution will be imported, and the field name will remain Sales Area.
4. In Microsoft Dynamics CRM 2011, which of the following statements about security roles is true?
A) Security roles can be used to vary the fields available to users on forms.
B) Security roles can be used to restrict access to entities, but not to forms.
C) Security roles can be used to restrict access to fields.
D) To view any form, a user must be given explicit access to the form based on security roles.
5. You create a business unit in Microsoft Dynamics CRM 2011. You need to create a security role in the new business unit. The new security role will be identical to a security role that exists in another business unit. Both business units have the same parent business unit. What should you do?
A) Copy and modify the existing security role.
B) Create a custom security role in the new business unit.
C) Link the existing security role to the new business unit.
D) Share the existing security role with the new business unit.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |








