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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management and Quality | 15% | - Duplicate management and data cleaning
|
| Fundraising and Donation Management | 22% | - Gift management and acknowledgement
|
| Solution Design and Implementation | 20% | - Requirements gathering and solution design
|
| Program and Service Delivery | 18% | - Case management and client services
|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A)
B)
C)
D)
A) Option D
B) Option A
C) Option B
D) Option C
2. A nonprofit using NPSP wants to track all donations that go to a designated fund.
How should a consultant meet this requirement?
A) Create a General Accounting Unit record for the designated fund.
B) Create an Opportunity record type called "Funds".
C) Create a custom object to track fund accounts.
D) Create a GAU Allocation record for the designated fund.
3. A nonprofit organization needs an audit trial of metadata changes over time and the ability to develop, test, and a release project independent of other projects in development. Which development model should be chosen?
A) Application development
B) Org development
C) Package development
D) Change Set development
4. A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom "Gender" field?
A) Relationship
B) Affiliation
C) Contact
D) Account
5. A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.
How should the consultant configure the security settings?
A) Assign the volunteer manager and executive director to a Public Group and grant the Public Group access to those fields.
B) Create a Sharing Rule that grants the volunteer manager and executive director access to the background check fields.
C) Create a Role for the volunteer manager under the executive director's Role and grant read, write access to those fields in the volunteer manager's role.
D) Create a Permission Set that grants access to those fields and assign it to the volunteer manager and executive director.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |








