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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which discovery question would you ask to an IT executive to uncover a potential Network Management pain point?

A) What percentage of your IT budget goes toward managing the infrastructure versus innovation?
B) Have you experienced customer satisfaction issues for accessing your applications?
C) How often do you update application revisions across your network?
D) Do you have the ability to integrate fault, availability, performance, and configuration management?

2. Which customer challenge does BSM Application performance management most specifically address?

A) inability to detect the root-cause of an application problem
B) need to develop a multi-screen monitoring view of the cross-domain infrastructure
C) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
D) inability to provide a holistic and cross-domain view of their entire IT infrastructure

3. HP is the only vendor in the BSM market today that differentiates by providing a complete solution for predictive analytics. What is this solution called?

A) Synchronization Intelligence Suite
B) SiteScope Intelligence Suite
C) Service Intelligence Suite
D) Software Intelligence Suite

4. Which HP value statement will best resonate with the personas involved in application performance management?

A) Our performance management solution guarantees an error free, heterogeneous application that spans network silos.
B) Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
C) Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.
D) Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.

5. Which HP value statement will resonate with the persona involved in Network Management?

A) Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
B) Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
C) Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
D) Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.

Solutions: