Cisco Renewals Manager certification is essential for individuals who are looking to enhance their career in the IT industry. Cisco Renewals Manager certification is recognized globally and is highly valued by employers. It helps individuals to gain knowledge and skills in managing the renewals process for Cisco products and services, which is a critical function in any organization that uses Cisco products. With this certification, individuals can showcase their expertise in managing the renewals process, which can lead to better job opportunities and higher salaries.
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Cisco Renewals Manager exam covers a range of topics related to customer contract management, including understanding contract terms and conditions, managing renewal timelines and processes, and using software tools to track and report on customer contracts. Successful completion of 700-805 exam demonstrates that a candidate has the expertise needed to effectively manage customer contracts and ensure successful renewals.
Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Success Foundation | 20% | - Success Plan components and RM responsibilities - RM role, tasks and RACI framework - Health Index and success metrics - Recurring revenue financial terms |
| Leadership and Renewals Process | 30% | - Risk assessment at T-9, T-6, T-3 milestones - Quote development, exceptions and order processing - End-to-end renewals motion and account team collaboration - Upsell / cross-sell opportunity identification |
| Business Acumen | 35% | - Value communication and tool usage - Financial terms: CAPEX, OPEX, procurement models - Evaluate customer products and business alignment - Available To Renew, contract value and renewal types |
| Cisco Tools and Processes | 15% | - Contract management and entitlement verification - Renewal workflows and escalation procedures - Smart Accounts and licensing frameworks - CCW, renewal tools and automation |
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