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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A) Implement the router condition logic in the integration layer as callout task
B) Use action type from fulfillment request lines in the callout condition task
C) Implement the router condition logic within decomposition layer with more conditions.
D) Map all relevant information to the Customer Facing Service (CFS)
E) Use the Action type from Order items to the Decomposition Relationship Conditions.

2. UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A) Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
B) Create one decomposition relationship each via one parent class product from all commercial offerings
C) Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
D) Create one decomposition relationship each from all commercial offerings to the same technical product

3. The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?

A) Use Data raptor technology to make the request and return the response to order management
B) Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
C) Design integration procedure that makes both request and returns the result to order Management.
D) Design for one callout each request and cache the identifier in memory

4. What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

A) The product Service sold has a recurring charge
B) The Product sold is a device accessory such as phone case
C) The product services sold can undergo future attribute changes
D) The product/service sold is high volume, one time billing event, such as a pay per view
E) The product services sold will have child features added in the future

5. UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A) Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
B) Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
C) Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
D) Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

Solutions: