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Avaya 3000.2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - Endpoint configuration and user provisioning - System deployment and initial setup |
| SME Communications Solutions Overview | - Avaya SME portfolio architecture and components - IP Office and SMB communication fundamentals |
| Advanced Features and Applications | - Voicemail and unified messaging - Contact handling and call routing |
| Maintenance and Troubleshooting | - Fault isolation and diagnostics - System upgrades and patch management |
| Networking and Integration | - SIP trunking and PSTN connectivity - VoIP protocols and QoS considerations |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Which two are needed to install and use a 1608 IP Phone with the IP500v2? (Choose two.)
- A. Avaya IP Endpoints License
- B. LAN Interface Module
- C. Voice Compression Module
- D. H.323 Networking License
Which Windows component must be verified as installed on the server before CCR is installed?
- A. Internet Information Services (IIS)
- B. Internet Explorer (IE)
- C. Microsoft Personal Web Server (MPWS)
- D. Microsoft Data Engine (MSDE)
A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?
- A. SMDR
- B. SNMP
- C. Voicemail Pro Client
- D. IP Office Monitor
- E. System Status Application
Which two need to be programmed to accomplish this? (Choose two.)
- A. Enable Forced Account Code on the ARS Dial out Short Code.
- B. Add the CLI information to the Account Code.
- C. Add the client CLI information to the Incoming Call Route.
- D. Create the Account Code in Manager.
- E. Enable Forced Account Code on the Incoming Call Route created for the client CLI.
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
- A. Telnet session to the IP Office
- B. Web session to the IP Office address
- C. Call Status Application
- D. SSH session to the IP Office address
- E. System Status Application
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