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HP HP2-B117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Imaging and Printing Portfolio Fundamentals | - HP imaging and printing product families
|
| Topic 2: Competitive Positioning and Sales Fundamentals | - Sales positioning
|
| Topic 3: HP Printing Solutions and Services | - Value-added solutions
|
| Topic 4: Customer Needs Analysis | - Customer environment evaluation
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
Where does the technology for the HP PageWide printhead come from?
- A. HP business notebook touch monitors
- B. High end HP web presses
- C. HP LaserJet printing process
- D. HP ThinkJet printing technology
Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?
- A. Because mobile workers use traditional scanners more often
- B. Because the market for network scanners is saturated
- C. Because mobile scanners are less expensive than MFPs are
- D. Because mobile scanners use less energy than other scanners do for the image quality they provide
Why is it important to understand the subtleties involved in the use of color in documents?
- A. Because some colors change when printed on certain types of media
- B. Because colors connote different meanings to people in various cultures
- C. Because HP printing devices are unable to reproduce some colors
- D. Because certain colors cost more to print than others do
What makes an MFP more valuable than a printer with a separate scanner?
- A. The MFP has fewer moving parts, and that means fewer paper jams.
- B. The MFP has a much lower cost per printed page, especially with color.
- C. The MFP takes up less space and can prioritize functions from multiple users.
- D. The MFP has a highly engineered print driver that enables improved print quality.
What is a customer giving up when choosing non-HP supplies for use in HP printing
devices? (Select two.)
- A. HP's promise of industry leading print quality
- B. HP's promise of discounts on future purchases
- C. Printing speed
- D. HP's promise of durability and reliability
- E. Input and output capacity
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