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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - Partner qualification and status - ICPP contract upload process - Contractual cartridge definition and usage |
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Cost per page calculation models - Base + Click and Level Pay models - Using the official cMPS pricing tool |
| HP Channel MPS Program and cMPS Discounts | 32% | - cMPS program rules and eligibility - Contract terms and conditions - Discount structures and margins |
| The Value of the Printing System | 29% | - HP printing system architecture - Selling and presenting the solution - Value proposition and customer benefits |
| Audit and Control | 4% | - Reporting and control procedures - Contract compliance and auditing |
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - HP channel partner program structure - Positioning cMPS vs other MPS models - EMEA MPS market overview |
HP Selling HP EMEA cMPS Sample Questions:
What are the partner benefits of being in the cMPS program? (Select two.)
- A. End-to-end customer engagement
- B. Ability to speak with HP support engineers about printer problems
- C. Better understanding the assessment phase, installation, configuration, and page counter collection of HP machines
- D. HP Pricing support for hardware, services, and supplies
- E. Ability to download printer drivers
The HP channel strategy to win in the contractual printing market is based on which programs?
- A. Channel Managed Print Services. MFP Plus, and Pay for Print
- B. Channel Managed Print Services and Partner Managed Print Services
- C. Smart MFP Pay per Use inside Partner Managed Print Services, and Smart Printer Use
- D. Inside Partner Managed Print Services, Partner Managed Print Services, and Channel MFP Page Capture
When should HP Care Pack Services be used within a cMPS contract?
- A. Decided by thepartnerand it is an option as part of the cMPS program
- B. Only when service level responses of less than 4 hours are required
- C. Mandatory for all HP devices supported under the cMPS program
- D. Always, when supporting HP commercial MFP
Explanation: Only visible for DumpExam members. You can sign-up / login (it's free).
Which security feature is included with the HP Universal Print Driver?
- A. Settings to close unused ports
- B. Group security policies
- C. Print job encryption
- D. Settings for control panel access controls
Explanation: Only visible for DumpExam members. You can sign-up / login (it's free).
Which HP solution can identify applicable settings on a device and then automatically configure the settings to conform to a policy on a regular basis?
- A. HP ePrint Enterprise
- B. HP PCL 5 Print Driver
- C. HP Embedded Web Server
- D. HPWebJetadmin
Explanation: Only visible for DumpExam members. You can sign-up / login (it's free).
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